#872 · Undeliverable: Su solicitud se ha registrado con el ID de solicitud 845

ID interno: 10918000000367151

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

ERP

Subcategoría

LS Retail

Tipo

Incidencia

Canal

CAU

SLA

Grupo

Brownie (HQ)

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Microsoft Outlook

Técnico

Edwin Martinez

Departamento

Request Type

Incidencia

Creado

28/9/22, 0:52

Resuelto

Actualizado

28/9/22, 8:16

Asignado

Sep 28, 2022 10:16 AM

Respondido

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Edwin Martinez

Descripción

Delivery has failed to these recipients or groups:

noreply@fortinetpm.com

Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.

Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

For Email Admins
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361









Diagnostic information for administrators:

Generating server: DB9P195MB1636.EURP195.PROD.OUTLOOK.COM
Receiving server: DB9P195MB1636.EURP195.PROD.OUTLOOK.COM

noreply@fortinetpm.com
9/28/2022 12:50:50 AM - Server at DB9P195MB1636.EURP195.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)'
9/28/2022 12:40:37 AM - Server at fortinetpm.com (207.102.138.30) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=fortinetpm.com] [LastAttemptedIP=207.102.138.30:25] [DB8EUR05FT014.eop-eur05.prod.protection.outlook.com](Socket error code 10061)'

Original message headers:

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+0200 (CEST)From: "soporte@browniespain.com" <soporte@browniespain.com>To: noreply@fortinetpm.comMessage-ID: <1995629869.215483.1664239299772.JavaMail.sas@smtp.office365.com>In-Reply-To: <32bcab6d3b8215d7f8b9357b1ad6ef14@swift.generated>References: <32bcab6d3b8215d7f8b9357b1ad6ef14@swift.generated>Subject: Su solicitud se ha registrado con el ID de solicitud 845Content-Type: multipart/mixed; 	boundary="----=_Part_215482_1377952096.1664239299764"X-ClientProxiedBy: AS4P191CA0008.EURP191.PROD.OUTLOOK.COM (2603:10a6:20b:5d5::19) To DU0P195MB1628.EURP195.PROD.OUTLOOK.COM (2603:10a6:10:3a4::7)Return-Path: soporte@browniespain.comMIME-Version: 1.0X-MS-PublicTrafficType: EmailX-MS-TrafficTypeDiagnostic:	DU0P195MB1628:EE_|VI1P195MB0672:EE_|DU0P195MB2051:EE_|DB9P195MB1636:EE_X-MS-Office365-Filtering-Correlation-Id: 92fc6d07-f2aa-4dae-a493-08daa0210b02X-MS-Exchange-SenderADCheck: 1X-MS-Exchange-AntiSpam-Relay: 0X-Microsoft-Antispam: BCL:0;X-Microsoft-Antispam-Message-Info: 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JSON crudo (detalle completo)
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