#872 · Undeliverable: Su solicitud se ha registrado con el ID de solicitud 845
ID interno: 10918000000367151
Estado
Cancelada
Prioridad
Normal
Urgencia
Alta
Impacto
Afecta al usuario
Categoría
ERP
Subcategoría
LS Retail
Tipo
Incidencia
Canal
CAU
SLA
—
Grupo
Brownie (HQ)
Site
HQ
Nivel
Nivel 1 - Primera Respuesta
Solicitante
Técnico
Departamento
—
Request Type
Incidencia
Creado
28/9/22, 0:52
Resuelto
—
Actualizado
28/9/22, 8:16
Asignado
Sep 28, 2022 10:16 AM
Respondido
—
Completado
—
First resp. due
—
Due by
—
Tiempo de resolución
—
Overdue
NoFirst resp. overdue
NoEscalado
NoReabierto
NoFCR
NoSolicitada cancelación
NoService Request
NoTrashed
NoAsignar técnico
Actual: Edwin Martinez
Descripción
Delivery has failed to these recipients or groups:
Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
For Email Admins
No connection could be made because the target computer actively refused it. This usually results from trying to connect to a service that is inactive on the remote host - that is, one with no server application running. For more information and tips to fix this issue see this article: https://go.microsoft.com/fwlink/?LinkId=389361
Diagnostic information for administrators:
Generating server: DB9P195MB1636.EURP195.PROD.OUTLOOK.COM
Receiving server: DB9P195MB1636.EURP195.PROD.OUTLOOK.COM
noreply@fortinetpm.com
9/28/2022 12:50:50 AM - Server at DB9P195MB1636.EURP195.PROD.OUTLOOK.COM returned '550 5.4.316 Message expired, connection refused(Socket error code 10061)'
9/28/2022 12:40:37 AM - Server at fortinetpm.com (207.102.138.30) returned '450 4.4.316 Connection refused [Message=Socket error code 10061] [LastAttemptedServerName=fortinetpm.com] [LastAttemptedIP=207.102.138.30:25] [DB8EUR05FT014.eop-eur05.prod.protection.outlook.com](Socket error code 10061)'
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+0200 (CEST)From: "soporte@browniespain.com" <soporte@browniespain.com>To: noreply@fortinetpm.comMessage-ID: <1995629869.215483.1664239299772.JavaMail.sas@smtp.office365.com>In-Reply-To: <32bcab6d3b8215d7f8b9357b1ad6ef14@swift.generated>References: <32bcab6d3b8215d7f8b9357b1ad6ef14@swift.generated>Subject: Su solicitud se ha registrado con el ID de solicitud 845Content-Type: multipart/mixed; boundary="----=_Part_215482_1377952096.1664239299764"X-ClientProxiedBy: AS4P191CA0008.EURP191.PROD.OUTLOOK.COM (2603:10a6:20b:5d5::19) To DU0P195MB1628.EURP195.PROD.OUTLOOK.COM (2603:10a6:10:3a4::7)Return-Path: soporte@browniespain.comMIME-Version: 1.0X-MS-PublicTrafficType: EmailX-MS-TrafficTypeDiagnostic: DU0P195MB1628:EE_|VI1P195MB0672:EE_|DU0P195MB2051:EE_|DB9P195MB1636:EE_X-MS-Office365-Filtering-Correlation-Id: 92fc6d07-f2aa-4dae-a493-08daa0210b02X-MS-Exchange-SenderADCheck: 1X-MS-Exchange-AntiSpam-Relay: 0X-Microsoft-Antispam: BCL:0;X-Microsoft-Antispam-Message-Info: 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JSON crudo (detalle completo)
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"description": "<body><p><b><font color=\"#000066\" size=\"3\" face=\"Arial\">Delivery has failed to these recipients or groups:</font></b></p><font color=\"#000000\" size=\"2\" face=\"Tahoma\"><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:noreply@fortinetpm.com\">noreply@fortinetpm.com</a><br /></p></font><font color=\"#000000\" size=\"3\" face=\"Arial\">Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system.<p>Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.</p><p>For Email Admins<br />No connection could be made because the target computer actively refused it. 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