#788 · Puntos pendientes integración XPO - GG

ID interno: 10918000000350147

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

Subcategoría

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

ServiceDesk Brownie

Site

HQ

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Cecilia Cano

Técnico

Luis Boix

Departamento

Logística

Request Type

Incidencia

Creado

22/9/22, 13:53

Resuelto

Actualizado

6/2/23, 12:30

Asignado

Sep 23, 2022 12:23 AM

Respondido

Feb 6, 2023 01:30 PM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Luis Boix

Descripción

Hola

 

De la reunión de hoy queda pendiente:

 

  • Introducción de consumibles en BC
  • Asociar el código de transportista a las tiendas
  • Revisar proceso interno de gestión de consumbles

 

@Soporte, ¿cuándo podemos resolver los dos primeros puntos?

 

Un saludo,

 

 

 

Cecilia Cano
Head of Operations & Logistics

   

C/ Castanyer 29
08022 - Barcelona, Spain
+34 932 377 066
+34 618 904 584
www.browniespain.com

      

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

Resolución

Integración realizada entre logística y GG
JSON crudo (detalle completo)
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  "description": "<body lang=\"ES\" style=\"\"><div class=\"WordSection1\"><p class=\"MsoNormal\">Hola</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\">De la reunión de hoy queda pendiente:</p><p class=\"MsoNormal\">&nbsp;</p><ul style=\"margin-top: 0cm\"><li class=\"MsoListParagraph\" style=\"\">Introducción de consumibles en BC</li><li class=\"MsoListParagraph\" style=\"\">Asociar el código de transportista a las tiendas</li><li class=\"MsoListParagraph\" style=\"\">Revisar proceso interno de gestión de consumbles</li></ul><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"noopener noreferrer\" id=\"OWAAMBF3DEC259E0C44B98607F25A53DD6073\" href=\"mailto:soporte@browniespain.com\"><span style=\"font-family: &quot;Calibri&quot;, sans-serif; text-decoration: none\">@Soporte</span></a>, ¿cuándo podemos resolver los dos primeros puntos?</p><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\">Un saludo,</p><p class=\"MsoNormal\">&nbsp;</p><p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p><p style=\"margin-top: 0cm\"><span style=\"font-size: 10pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p><table class=\"MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\"><tbody><tr><td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\"><p><strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Cecilia Cano</span></strong><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br /></span><span style=\"font-size: 8pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">Head of Operations &amp; Logistics</span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><br /><br /></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_1\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120238&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_2\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120239&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_3\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120240&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_4\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120241&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"></span></p></td><td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\"><p><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">C/ Castanyer 29<br />08022 - Barcelona, Spain<br />+34 932 377 066<br />+34&nbsp;<a target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: rgb(61, 61, 63)\">618 904 584</span></a><br /><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com/\"><span style=\"color: rgb(155, 155, 155)\">www.browniespain.com</span></a></span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"></span></p></td></tr><tr><td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9097in; height: 1.0416in\" id=\"Imagen_x0020_5\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120242&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp; &nbsp; &nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8611in\" id=\"Imagen_x0020_6\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=120243&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p></td></tr><tr><td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico personal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p></td></tr></tbody></table><p class=\"MsoNormal\">&nbsp;</p><p class=\"MsoNormal\">&nbsp;</p></div></body>",
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