#536 · PT SIN DESCARGAR

ID interno: 10918000000300257

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Estado

Cancelada

Prioridad

Normal

Urgencia

Alta

Impacto

Afecta al usuario

Categoría

ERP

Subcategoría

LS Retail

Tipo

Incidencia

Canal

E-Mail

SLA

Grupo

Brownie (Tiendas)

Site

TIENDAS

Nivel

Nivel 1 - Primera Respuesta

Solicitante

Illa

Técnico

Sergio Marqués

Departamento

Tiendas

Request Type

Incidencia

Creado

13/9/22, 9:20

Resuelto

Actualizado

14/9/22, 17:42

Asignado

Sep 13, 2022 11:42 AM

Respondido

Sep 13, 2022 11:43 AM

Completado

First resp. due

Due by

Tiempo de resolución

Overdue

No

First resp. overdue

No

Escalado

No

Reabierto

No

FCR

No

Solicitada cancelación

No

Service Request

No

Trashed

No

Asignar técnico

Actual: Sergio Marqués

Descripción

Hola,

Nos acaban de llegar 5 cajas y no podemos validar ya que los PT no se descargan, nos lo podéis mirar porfavor?

Los PT acaban en 489 y 538,

gracias

 

BROWNIE C.C. L’ILLA DIAGONAL

934109078 / illa@browniespain.com


   

Avinguda Diagonal 577, 08029, Barcelona

www.browniespain.com


     

La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónicopersonal@browniespain.com Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.

 

 

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  "description": "<body lang=\"ES\" style=\"\"><div class=\"WordSection1\"><p class=\"MsoNormal\">Hola,</p><p class=\"MsoNormal\">Nos acaban de llegar 5 cajas y no podemos validar ya que los PT no se descargan, nos lo podéis mirar porfavor?</p><p class=\"MsoNormal\">Los PT acaban en 489 y 538,</p><p class=\"MsoNormal\">gracias</p><p class=\"MsoNormal\">&nbsp;</p><table class=\"MsoNormalTable\" border=\"0\" cellspacing=\"0\" cellpadding=\"0\" width=\"500\" style=\"width: 375pt\"><tbody><tr><td width=\"230\" valign=\"top\" style=\"width: 172.5pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"MsoNormal\" style=\"\"><b><span style=\"\">BROWNIE C.C. L’ILLA DIAGONAL</span></b></p><p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">934109078 / illa@browniespain.com<br /><br /><br /></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.facebook.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_1\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83330&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://instagram.com/browniespain\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_2\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83331&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.youtube.com/channel/UCnDt7Kjl2LsiMgPKF-trwzg\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_3\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83332&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\">&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://es.linkedin.com/company/brownie\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"18\" height=\"18\" style=\"width: 0.1875in; height: 0.1875in\" id=\"Imagen_x0020_4\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83333&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"></span></p></td><td width=\"270\" valign=\"top\" style=\"width: 202.5pt; border: none; border-left: solid rgb(61, 61, 63) 1pt; padding: 0cm 0cm 0cm 15pt\"><p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: black\">Avinguda Diagonal 577, 08029, Barcelona</span></p><p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(61, 61, 63)\"><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"http://www.browniespain.com\"><span style=\"color: blue\">www.browniespain.com</span></a></span><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: black\"></span></p></td></tr><tr><td width=\"500\" colspan=\"2\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"MsoNormal\" style=\"\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\"><br /></span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.browniespain.com/es/novedades/?utm_campaign=Home_alone&amp;utm_source=email_signature&amp;utm_medium=banner\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"375\" height=\"100\" style=\"width: 3.9062in; height: 1.0416in\" id=\"Imagen_x0020_5\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83334&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;</span><a target=\"_blank\" rel=\"noopener noreferrer\" href=\"https://www.cepyme500.com/empresa/1566\"><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif; color: blue; text-decoration: none\"><img border=\"0\" width=\"82\" height=\"83\" style=\"width: 0.8541in; height: 0.8645in\" id=\"Imagen_x0020_6\" src=\"/app/itdesk/servlet/SDODAuthServlet?path=83335&amp;ACTION=FILE\" /></span></a><span style=\"font-size: 9pt; font-family: &quot;Arial&quot;, sans-serif\">&nbsp;</span></p></td></tr><tr><td width=\"500\" colspan=\"2\" valign=\"top\" style=\"width: 375pt; padding: 0cm 0cm 0cm 0cm\"><p class=\"MsoNormal\" style=\"text-align: justify\"><span style=\"font-size: 6pt; font-family: &quot;Arial&quot;, sans-serif; color: rgb(186, 186, 186)\">La información contenida en este mensaje y/o archivo(s) adjunto(s), enviada desde TEXTILES Y CONFECCIONES BROWNIE, SL, es confidencial y privilegiada, y está destinada a ser leída sólo por la(s) persona(s) a la(s) que va dirigida. Le recordamos que sus datos han sido incorporados en el sistema de tratamiento de TEXTILES Y CONFECCIONES BROWNIE, SL y que siempre y cuando se cumplan los requisitos exigidos por la normativa, usted podrá ejercer sus derechos de acceso, rectificación, limitación de tratamiento, supresión, portabilidad y oposición/revocación, en los términos que establece la normativa vigente en materia de protección de datos, dirigiendo su petición a la dirección postal c/ Neptú, 14 –Bajos de 08006 Barcelona o bien a través de correo electrónico<a target=\"_blank\" rel=\"noopener noreferrer\" href=\"mailto:personal@browniespain.com\"><span style=\"color: blue\">personal@browniespain.com</span></a> Si usted lee este mensaje y no es el destinatario señalado, el empleado o el agente responsable de entregar el mensaje al destinatario, o ha recibido esta comunicación por error, le informamos que está totalmente prohibida, y puede ser ilegal, cualquier divulgación, distribución o reproducción de esta comunicación, y le rogamos que nos lo notifique inmediatamente y nos devuelva el mensaje original a la dirección arriba mencionada.</span></p></td></tr></tbody></table><p class=\"MsoNormal\"><span style=\"\">&nbsp;</span></p><p class=\"MsoNormal\">&nbsp;</p></div></body>",
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